Careers

Open Positions for Loris, SC

Description

Position Overview:
The Director of Data Management is accountable for defining the strategy and automating a wide range of demand planning processes across multiple product lines and sales channels. Continuously monitor Demand Planning process adoption, execution and capability requirements ensuring that processes and systems are operated optimally and consistently across DMA (globally).
Responsibilities:
• Ensure data integrity within demand planning software and programs.

• Automate demand planning processes; devising systems and methods that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.

• Develop, automate and maintain monthly scorecard metrics across product lines.

• Ensure production schedule and China stock levels are optimized.

• Serve as custodian for the for Demand Planning process documentation, standard operating procedures. Training materials etc,

• Monitor and ensure the adoption/adherence and standardization of demand planning processes across business units, product lines, and customers.

• Ensure that each product line is regularly monitored using established methodology.

• Ensure that Demand Planners are engaged with Sales Team to understand customer projects or line additions that can impact future supply needs.

• Review Demand Planning forecasts data systems to ensure forecasts are accurate and reflective of future demand patterns.

• Liaison with other departments, cross-functional teams, and external stake-holders to develop and sustain data management systems.

 

Requirements

• B.S. Degree in Information Technology, Data Management or similar degree.

• 8-10 years’ experience automating and integrating supply chain, demand planning, operations and financial data

• Ability to operate and utilize Crystal along with Microsoft tools such as: PowerPoint and Excel

Other:

• Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion

• Other duties may be assigned as business necessitates

• Company has a “Zero Tolerance” policy regarding insubordination and/or refusal to carry out work as directed.  This can result in immediate separation of employment

• Complies with Dress Code of Business Casual Attire
Language Skills:

Ability to read and write in English.  Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Position Overview

Demand: Analyze historical sales data per product category and develop a forecast that supports the future sales requirements.

Supply: Optimize the balance of inventory across the Supply Chain network in line with target customer service levels, forecast accuracy and safety stock targets for the allocated portfolio of SKU’s for which she/he is accountable.

Responsibilities

 

  • Develop and manage a 12-month rolling demand plan/sales forecast for assigned customer(s)
  • Support the supply chain forecast by analyzing the pipeline with internal Demand Planning model (SMOOTHIE) and place PO’s with supplier(s) as needed
  • Update Ladder Plan weekly and complete all necessary analysis for inventory gaps and fill rate issues
  • Update and maintain SMOOTHIE database
  • Follow-up on all PO’s to ensure on-time delivery and accuracy of open PO quantities
  • Create PO’s in ERP system (Sage) and update ETA dates weekly
  • Anticipate out of stocks and create recovery plans
  • Packaging box(es) and bag ordering for managed product line
  • Analyze and report on SKU’s selling lower than anticipated
  • Analyze and report on SKU’s selling more than anticipated
  • Maintain forecasting database with POS data and China Warehouse Stock
  • Work with sales team and Manager to coordinate implementation of projects such as promotions and liquidation
  • Prepare and publish monthly forecast accuracy reports to communicate significant variance to plan
  • Update and publish required reports
  • Provide ad hoc data analysis, data pulls and reporting to support the overall supply chain as needed
  • Participate in product availability meetings to ensure product development, supply chain and sales teams are communicating the status of upcoming product launches and product delays/issues
  • Attend weekly China video conference calls and work with suppliers on a daily basis
  • Conduct monthly CPFR & Demand Planning calls with the customer
  • Possible temporary travel to China, as needed, for new product rollouts and new project

Qualifications

  • Bachelor’s Degree; Preferably in Business, Math or Analytics
  • Basic experience with Microsoft Access
  • Advanced Excel skills (VLOOKUPS, PIVOT Tables, IF Statements, etc.)
  • 2+ years Supply Chain experience
  • 2+ years Forecasting or Demand Planning experience; preferably with a large Retail customer
  • Problem solving
  • Analytical skills
  • Numerical Comprehension
  • Excellent organizational and time-management skills

Other

  • Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion
  • Exempt Employees receive a salary which is intended to cover all hours worked including any hours worked in excess of 40 hours in a workweek. Salary is intended to compensate the incumbent for all hours worked for the Company.  For exempt Employees working outside of normal business hours, is not compensable.  When these extra efforts are either infrequent or on an ongoing basis, it is expected that exempt Employees will consider this extra time during week and/or weekend part of their professional employee/company relationship and extend their efforts without additional compensation.
  • Other duties may be assigned as business necessitates
  • Complies with Dress Code of Business Casual Attire

Language Skills

Ability to read and write in English.  Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills.  The employee is regularly required to stand, walk and sit during the workday.  The employee is occasionally required to lift and/or move up to 50 pounds.  Any additional weight to be lifted should only be accomplished with assistance.  Specific vision abilities required by this job are close vision and distance vision.  The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc.  Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the daily work environment is usually moderate and could possibly change during the business day

Open Positions for Nichols, SC

Position Overview

The Product Preparation Technician I is responsible for removing stickers and scuffing component parts making them ready for washing and painting.

Responsibilities

 

  • Remove stickers using hand tools and/ or grinding tools in accordance with standard procedures.
  • Use abrasive / scuffing pads to roughen the surface of component parts to ensure paint adherence in accordance with standard procedures.
  • Visually inspect component parts to ensure labels are removed and part surface meets quality requirements.
  • Ensure work area is safe, clean and organized, and that equipment and tools are safe to operate.

Requirements

 

  • Requires reading, writing, adding, subtracting and the carrying out of verbal instructions.
  • Ability to perform activities requiring continuous mental and visual attention over sustained periods.
  • Continuous mental and visual attention on fast paced repetitive work over sustained periods.
  • Requires the use of some judgment and the making of minor decisions to comply with instructions, standard operating procedures, methods or practices.
  • Light physical effort consisting of:
    1. Lifting or moving material over 5 pounds and up to 15 pounds over 40% of the time.
    2. Standing, walking for sustained periods.
    3. Continuous pushing, pulling and bending required.
  • Ability to work in an environment where a number of elements including dust, heat, cold, noise, vibration, oil, etc. are present.

 

Education and Work/ Skill Experience Requirements

 

  • High school diploma or general education degree (GED)
  • Up to 3 months previous qualifying experience on related work, either within the organization or outside. required to attain quality and quantity performance standards.

 

Other

 

  • Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion
  • Other duties may be assigned as business necessitates
  • Company has a “Zero Tolerance” policy regarding insubordination and/or refusal to carry out work as directed.  This can result in immediate separation of employment
  • Complies with Dress Code of Business Casual Attire

 

Language Skills

Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Position Overview

The Disassembly Technician I is responsible for dismantling shock and strut assemblies in accordance with established company processes and procedures while maintaining daily, weekly and monthly productivity standards.

 Responsibilities

 

  • Manually set up and operate machinery and equipment required to dismantle assemblies.
  • Operate hand tools to disassemble component parts as required to complete disassembly process.
  • Maintain daily, weekly and monthly production standards.
  • Ensure work area is safe, clean and organized, and that equipment is safe to operate.
  • Ensure disassembled component parts are sorted and stacked in accordance with established procedures.
  • Maintain production records as required.
  • Coordinate and check the work of others, assisting and instructing them as needed to maintain constant flow of work.
  • Other duties may be assigned as business necessitates

 

Requirements

 

  • Requires reading, writing, adding, subtracting and the use of formulas, charts, tables, and drawings, requiring interpretation in their various application.
  • Ability to effectively interpret, articulate and present production related data, compile reports, and complete related forms.
  • Ability to perform activities that require visual spatial perception and a high degree of eye hand coordination over sustained periods
  • Continuous mental and visual attention on repetitive work requiring constant alertness or activity.
  • Ability to set up and check the work of others, assisting, training and instructing them to maintain the flow of work in assigned work area.
  • Requires the use of judgment to plan, perform and make decisions as to the sequence of set ups, operations and processes within the limitations of recognized or standard methods and procedures.
  • Moderate physical effort consisting of:
    1. Lifting or moving material over 25 pounds and up to 50 pounds over 40% of the time.
    2. Standing, walking for sustained periods.
    3. Frequent pushing, pulling and bending in difficult work positions.
  • Ability to work in an environment where a number of elements including dust, heat, cold, noise, vibration, oil, etc. are present.

 

Education and Work/ Skill Experience Requirements

 

  • High school diploma or general education degree (GED)
  • Over 1 year up to and including 3 years previous qualifying experience on related work, either within the organization or outside. required to attain quality and quantity performance standards.

 

Other

 

  • Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion
  • Other duties may be assigned as business necessitates
  • Company has a “Zero Tolerance” policy regarding insubordination and/or refusal to carry out work as directed.  This can result in immediate separation of employment
  • Complies with Dress Code of Business Casual Attire

 

Language Skills

Ability to read and write in English. Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Open Positions for Tabor City, NC

DMA-panoramic-2

Position Overview

The DC Fulfillment Center Warehouse Associate is responsible for performing various/different work tasks or duties in support of successfully processing customer orders correctly and on time. Reports to specific Work Team Area Supervisor or overall Management within DC.

Responsibilities

  • Performs Material Handling, including but not limited to: receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes
  • Performs work outside of normal work area if requested
  • Performs work tasks in compliance with Standard Operating Procedures (SOP) while ensuring the work is done within the required performance metrics and to the expected level of quality
  • Will be expected to cross training activities that promotes a flexible work force capable of shifting to different work areas to meet the labor demands
  • Track and record daily work performance achievements within the Labor Tracker Metrics System
  • Participate in any training on continuous improvement initiatives guided towards achieving higher levels of efficiency
  • Observes and complies with company established rules and policies that ensure a safe and productive work environment for everyone
  • Maintain a clean and safe workplace by ensuring compliance standards are met and PPE is always adhered to
  • Operate all powered Industrial trucks and equipment in a manner that ensures the safety of the operator and that of others working in and around the same areas
  • Understand the importance of an acceptable attendance record and makes best efforts to limit their impacts and disruptions to the operations due to excessive absence and/or lateness
  • Perform additional duties/other work as assigned on a day to day basis
  • Work within a modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders
  • Will be utilizing a high level of automation and mechanized material handling equipment
  • Will adhere to the company standard of quality, safety and accuracy over speed

Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills. The employee is regularly required to stand, walk and sit during the workday. The employee is occasionally required to lift and/or move up to 50 pounds. Any additional weight to be lifted should only be accomplished with assistance. Specific vision abilities required by this job are close vision and distance vision. The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc. Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the daily work environment is usually moderate and could possibly change during the business day.

Education and/or Work/Skill Experience

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct Warehouse experience in a fast-paced Manufacturing or Distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Computer and technology usage skills required
  • Familiarity with distribution software systems, highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills require
  • Mechanical aptitude and a general understanding of automotive parts, a plus

Physical requirements

Significant standing, walking through the warehouse, and consistent lifting (up to 50 lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools.

Position Overview

To assist the DC Operations Manager with the administration of the day-to-day operations of DMA’s Distribution Centers functions and duties. To carry out the responsibilities of setting and achieving the weekly work plans while ensuring our customer expectations are being successfully met.

Responsibilities

This role is responsible for managing the following diverse operations within the Tabor City DMA Distribution Center

  • Prepare the weekly operations work planning calendar in advance of the upcoming work week and review plan with the DC Operations Manager for sign off and agreement
  • Responsible for ensuring that employees are working in compliance with the company’s Code of Conduct
  • Take the appropriate steps to coach, council and discipline employee behaviors and work performance as required and directed in coordination with HR
  • Challenge employees whose attendance record is unacceptable and counsel them to improve
  • Communicate all employee conduct and performance issues with the DC Operations Manager and HR prior to taking specific actions with the employee
  • Ensure that all new hire employees are receiving their 90-day performance reviews and that all regular full-time employees are receiving their annual review – on time
  • Responsible for the receipt of all Inbound container receiving
  • Ensure the appropriate labor force needs have been determined and arranged to support the workload
  • Ensure all supporting paperwork has been prepared in advance and the work area is organized and ready to begin the operation
  • Ensure products are offloaded, organized, counted and placed into the proper storage locations for either restock and or overstock
  • Verify all counts and any variances and communicate to the DC Operations Manager and other supporting functions if problems are noted
  • Ensure all receiving SOP’s are being followed always
  • Provide daily oversight of the outbound order Pulling/Packing/Shipping teams including planning for the appropriate staffing levels necessary to achieve the daily work plan across all customer sales channels
  • Responsible for ensuring all SOP’s are being followed and that time metrics for each operation is being tracked and recorded. Most of shipments will be truck load and multi truck load and will require specialized packing and labeling standards
  • Record and communicate any process exceptions or failures to the Operations Manager and all other appropriate departments in a timely manner
  • Responsible for performing a root cause failure analysis and recommending necessary process improvements to Senior Management
  • Responsible for implementing and maintaining employee cross training efforts to ensure a flexible and competent workforce is in place
  • Ensure regular maintenance and safety checks on all operating equipment being used within the operation has been completed and recorded daily
  • Ensure daily equipment safety checks are performed prior to equipment being put into operation.
  • Maintain a PMI Log, according to operating SOP’s, on all equipment. Any issues should be immediately brought to the DC Operations Manager attention in a timely and proactive manner
  • Ensure compliance with all Safety Code standards for tag out / lock out of equipment that is not in use or is awaiting service
  • Ensure the monitoring of correct water levels in all electric forklift batteries
  • Ensure all employees operating equipment have received the proper training and certifications prior to allowing them to operate any equipment within the facility
  • Ensure all employees are follow safety procedures, such as the use of safety harnesses or seat belts, when operating equipment
  • Ensure proper documentation, counseling and retraining in all instances where an employee has violated a safety policy
  • Notify the HR department of any violations in safety compliances
  • Maintain the cleanliness standards of the DC facility daily
  • Set a house keeping schedule for each area and assign responsibilities for keeping the area clean and free from dust, trash and debris
  • Ensure that products are neatly stacked within the shelving and that boxes are regularly dusted
  • Set a regular schedule to ensure the breakroom and restroom facilities are kept to an above average cleanliness level
  • Set a regular schedule for running the floor sweeping and scrubbing machine to keep the dust down to a minimum

Requirements

  • A High School education with relevant experience and or any similar combination of education and experience
  • Strong leadership, administrative, problem-solving, critical thinking and reasoning skills, strong communication skills, time management abilities, knowledge of office procedures
  • Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy that includes proficiency in Email, Word and the use of Excel Spreadsheets, Sage 100 ERP System, UPS World Ship, FedEx Shipping Manager, Google Docs (Corporate Metric Reporting)

Job Type: Full-time

Organizational Alignment

Reports directly to the specific work team area lead shipping and receiving Supervisor

Position Overview

The DC Fulfillment Center Warehouse Associate is responsible for performing various work task duties in support of successfully processing of customer orders correctly and on time.

Responsibilities

Performs work including but not limited to: Material Handling, receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes. Titles within Warehouse Associate includes Material Handler, Transfer Handler, Container Receiving, Bulk Handler, Pickers/Order Puller/Order Finalizer, Order Verification, Re-box, Order Verification. Performs work outside of normal work area/role title, if requested. Performs work tasks in compliance with Standard Operating Procedures (SOP) while ensuring the work is done within the required performance metrics and to the expected level of quality.

Perform additional duties as assigned.

Work Environment

  • Modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders
  • High level of automation and mechanized material handling equipment
  • The company emphasizes quality, safety, and accuracy over just speed
  • Physical requirements – Significant standing, walking through the warehouse, and consistent lifting (up to 50 Lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools

Education and/or Work/Skill Experience

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct warehouse experience in a fast-paced manufacturing or distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Strong computer and technology usage skills required
  • Familiarity with distribution software systems highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills required

Job Type: Full-time

Position Overview

The DC Fulfillment Center Warehouse Associate is responsible for performing various/different work tasks or duties in support of successfully processing customer orders correctly and on time.  Reports to specific Work Team Area Supervisor or overall Management within DC Tabor City.

Duties and Responsibilities

  • Performs Material Handling, including but not limited to: receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes
  • Performs work outside of normal work area if requested
  • Performs work tasks in compliance with Standard Operating Procedures (SOP) while ensuring the work is done within the required performance metrics and to the expected level of quality
  • Will be expected to cross training activities that promotes a flexible work force capable of shifting to different work areas to meet the labor demands
  • Tracks and records daily work performance achievements within the Labor Tracker Metrics System
  • Participates in any training on continuous improvement initiatives guided towards achieving higher levels of efficiency
  • Observes and complies with company established rules and policies that ensure a safe and productive work environment for everyone
  • Maintains a clean and safe workplace by ensuring compliance standards are met and PPE is always adhered to
  • Operates all powered Industrial trucks and equipment in a manner that ensures the safety of the operator and that of others working in and around the same areas
  • Understands the importance of an acceptable attendance record and makes best efforts to limit their impacts and disruptions to the operations due to excessive absence and/or lateness
  • Perform additional duties/other work as assigned on a day to day basis
  • Work within a modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders
  • Will be utilizing a high level of automation and mechanized material handling equipment
  • Will adhere to the company standard of quality, safety and accuracy over speed
  • Physical requirements – Significant standing, walking through the warehouse, and consistent lifting (up to 50 lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools.

Educational/Experience Requirements

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct Warehouse experience in a fast-paced Manufacturing or Distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Computer and technology usage skills required
  • Familiarity with distribution software systems, highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills require

Mechanical aptitude and a general understanding of automotive parts, a plus

Other

  • Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion
  • Employee is granted two fifteen-minute paid breaks but not approved to leave company premises during breaks
  • Other duties may be assigned as business necessitates
  • Company has a “Zero Tolerance” policy regarding insubordination and/or refusal to carry out work as directed. This can result in immediate separation of employment
  • Complies with Dress Code of covered shoes at all times and sleeved shirts, shorts that are not inappropriate, no miniskirts. Long hair must be pulled back or under a hat

Language Skills

Ability to read and write in English.  Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills.  The employee is regularly required to stand, walk and sit during the workday.  The employee is occasionally required to lift and/or move up to 50 pounds.  Any additional weight to be lifted should only be accomplished with assistance.  Specific vision abilities required by this job are close vision and distance vision.  The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc.  Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the daily work environment is usually moderate and could possibly change during the business day.

Open Positions for Mullins, SC

Building-2 (1)

Job Title

Order Picker

Organizational Alignment

Reports directly to the day shift Supervisor

Position Overview

The DC Fulfillment Center Warehouse Associate is responsible for performing various/different work tasks or duties in support of successfully processing customer orders correctly and on time.  Reports to specific Work Team Area Supervisor or overall Management within DC.

Responsibilities

  • Performs Material Handling, including but not limited to: receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes
  • Performs work outside of normal work area if requested
  • Performs work tasks in compliance with Standard Operating Procedures (SOP) while ensuring the work is done within the required performance metrics and to the expected level of quality
  • Will be expected to cross training activities that promotes a flexible work force capable of shifting to different work areas to meet the labor demands
  • Tracks and records daily work performance achievements within the Labor Tracker Metrics System
  • Participates in any training on continuous improvement initiatives guided towards achieving higher levels of efficiency
  • Observes and complies with company established rules and policies that ensure a safe and productive work environment for everyone
  • Maintains a clean and safe workplace by ensuring compliance standards are met and PPE is always adhered to
  • Operates all powered Industrial trucks and equipment in a manner that ensures the safety of the operator and that of others working in and around the same areas
  • Understands the importance of an acceptable attendance record and makes best efforts to limit their impacts and disruptions to the operations due to excessive absence and/or lateness
  • Perform additional duties/other work as assigned on a day to day basis
  • Work within a modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders
  • Will be utilizing a high level of automation and mechanized material handling equipment
  • Will adhere to the company standard of quality, safety and accuracy over speed

Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills.  The employee is regularly required to stand, walk and sit during the workday.  The employee is occasionally required to lift and/or move up to 50 pounds.  Any additional weight to be lifted should only be accomplished with assistance.  Specific vision abilities required by this job are close vision and distance vision.  The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc.  Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the daily work environment is usually moderate and could possibly change during the business day.

Education and/or Work/Skill Experience

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct Warehouse experience in a fast-paced Manufacturing or Distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Computer and technology usage skills required
  • Familiarity with distribution software systems, highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills require
  • Mechanical aptitude and a general understanding of automotive parts, a plus
  • Physical requirements – Significant standing, walking through the warehouse, and consistent lifting (up to 50 lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools.

Position Overview

To assist the DC Operations Manager with the administration of the day-to-day operations of DMA’s Distribution Centers functions and duties. To carry out the responsibilities of setting and achieving the weekly work plans while ensuring our customer expectations are being successfully met.

 

Responsibilities

This role is responsible for managing the following diverse operations within the Mullins DMA Distribution Center:

· Prepare the weekly operations work planning calendar in advance of the upcoming work week and review plan with the DC Operations Manager for sign off and agreement

· Responsible for ensuring that employees are working in compliance with the company’s Code of Conduct

· Take the appropriate steps to coach, council and discipline employee behaviors and work performance as required and directed in coordination with HR

· Challenge employees whose attendance record is unacceptable and counsel them to improve

· Communicate all employee conduct and performance issues with the DC Operations Manager and HR prior to taking specific actions with the employee

· Ensure that all new hire employees are receiving their 90-day performance reviews and that all regular full-time employees are receiving their annual review – on time

· Hold Team meetings with employees to communicate goals and objective as well as provide training in new SOP’s or related topics

·Responsible for the receipt of all Inbound container receiving

· Ensure the appropriate labor force needs have been determined and arranged to support the workload

· Ensure all supporting paperwork has been prepared in advance and the work area is organized and ready to begin the operation

· Ensure products are offloaded, organized, counted and placed into the proper storage locations for either restock and or overstock

· Verify all counts and any variances and communicate to the DC Operations Manager and other supporting functions if problems are noted

· Ensure all receiving SOP’s are being followed always

· Provide daily oversight of the outbound order Pulling/Packing/Shipping teams including planning for the appropriate staffing levels necessary to achieve the daily work plan across all customer sales channels

· Responsible for ensuring all SOP’s are being followed and that time metrics for each operation is being tracked and recorded. Most of shipments will be truck load and multi truck load and will require specialized packing and labeling standards

· Record and communicate any process exceptions or failures to the Operations Manager and all other appropriate departments in a timely manner

· Responsible for performing a root cause failure analysis and recommending necessary process improvements to Senior Management

· Responsible for implementing and maintaining employee cross training efforts to ensure a flexible and competent workforce is in place

· Ensure regular maintenance and safety checks on all operating equipment being used within the operation has been completed and recorded daily

· Ensure daily equipment safety checks are performed prior to equipment being put into operation.

· Maintain a PMI Log, according to operating SOP’s, on all equipment. Any issues should be immediately brought to the DC Operations Manager attention in a timely and proactive manner

· Ensure compliance with all Safety Code standards for tag out / lock out of equipment that is not in use or is awaiting service

· Ensure the monitoring of correct water levels in all electric forklift batteries

· Ensure all employees operating equipment have received the proper training and certifications prior to allowing them to operate any equipment within the facility

· Ensure all employees are follow safety procedures, such as the use of safety harnesses or seat belts, when operating equipment

· Ensure proper documentation, counseling and retraining in all instances where an employee has violated a safety policy

· Notify the HR department of any violations in safety compliances

· Maintain the cleanliness standards of the DC facility daily

· Set a housekeeping schedule for each area and assign responsibilities for keeping the area clean and free from dust, trash and debris

· Ensure that products are neatly stacked within the shelving and that boxes are regularly dusted

· Set a regular schedule to ensure the breakroom and restroom facilities are kept to an above average cleanliness level

· Set a regular schedule for running the floor sweeping and scrubbing machine to keep the dust down to a minimum

 

Requirements

· A High School education with relevant experience and or any similar combination of education and experience

· Strong leadership, administrative, problem-solving, critical thinking and reasoning skills, strong communication skills, time management abilities, knowledge of office procedures

· Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy that includes proficiency in Email, Word and the use of Excel Spreadsheets, Sage 100 ERP System, UPS World Ship, FedEx Shipping Manager, Google Docs (Corporate Metric Reporting)

 

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Position Overview

The DC Operations GM provides the leadership for DMA’s Mullins, SC Fulfillment Center Operations team.  As the General Manager, you will be responsible for setting high standards and goals for the Operations team, ensuring that these standards and goals are achieved, while maintaining our core values and company culture.  This role requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth Distribution Fulfillment Center.  Excellent communication skills with all levels of the team’s members will be imperative. In this role you will directly oversee the execution of the daily operational functions and processes necessary to meet and exceed our customer’s order shipment expectations.  Strategically, this role will continuously seek to identify opportunities for improvement in operational efficiencies.

This nearly 300,000ft² distribution fulfillment center will be the primary processing facility for several key OES and Big Box Retail customers.  Functioning as the primary inbound import container receiving location, this DC will handle an estimated 70% of all inbound freight and an estimated 55% of this sales channel’s customer fulfillment demand.  With company annual sales growth exceeding 70%, this site is expected to provide the space and handling capacity necessary to meet our tremendous growth opportunities.
Working Environment Includes:

High Product SKU counts, driving a mix of small parcel pick/pack/ship orders, combined with LTL and TL pallet quantity shipments.

The Company has seen explosive growth year over year for the past three years and expected to double its size again by 2019.

The workplace is a fast-paced high shipping volume operation requiring an extremely high level of organizational and multi-tasking capabilities.

The right individual must enjoy working in a data and metrics driven performance environment.

 

General Responsibilities

  • Provides leadership, direction, and management oversite for all direct reports.
  • Oversees day to day operations at the Fulfillment Center to attain maximum order processing efficiency in line with meeting customer shipping demands.
  • Oversees inbound product receiving, material handling, order prep functions, and the final order shipping scheduling.  Able to run the operations at a level which meet customers’ needs, core values, culture, and established metrics.
  • Manages the site level facility budget, ensuring financial metrics are achieved.  Expected to assist and participate with other company departmental functions while providing an operations perspective.
  • Responsible for preparing weekly, monthly, and quarterly KPI reporting for the appropriate executive leadership team.
  • Must have the ability to develop metrics, monitor KPI’s and put in place systems and processes to track real time operational performance.
  • Recommends policies and programs, which guide the organization in maintaining and improving its competitive position, culture, safety, and the profitability of the operation.
  • Ensures operations teams adhere to company policies and are administering HR practices in a fair and equitable manner
  • Provides coaching and counseling for managers and employees as required.
  • Establishes a consistent appraisal process for the operational staff.
  • Takes corrective action as necessary and on a timely basis and in accordance with company policy.  Consults with Human Resources as appropriate to ensure legal compliance.
  • Ensures standards for product quality, equipment, and Team Member safety and performance are maintained at all times.
  • Embraces cost-effective technology that can maximize operational efficiencies.
  • Ensures safe and appropriate maintenance practices are in place and followed so that fixed asset’s live expectancies are preserved.
  • Keeps up to date on warehouse distribution best practices and information technology and recommends ideas to innovate and ensure continual improvement throughout the operation.
  • Creates and provides the leadership style that ensures a positive, efficient, safe work environment
  • Take appropriate actions that foster a union-free work environment
  • Other duties, as assigned

Qualifications

  • Possesses the knowledge and concepts of a modern warehouse fulfillment operations.
  • Previous exposure with successfully running a DC operation of this size and scale.
  • Strong critical thinking and decision-making skills
  • Ability to identify opportunities to increase accuracy and optimize resources and develop/recommend/implement solutions.
  • Strong ability to manage through operational changes in process, environment and resources.
  • Demonstrated experience successfully managing small, large, and complex projects from beginning to end
  • Excellent oral and written communications skills
  • Must be detail-oriented with strong problem solving and negotiating skills
  • Have a proven track record of leadership with a customer focused mindset.
  • Statistical and analytical analysis knowledge
  • KPI and metrics driven mindset
  • Must be flexible with schedule as business needs require
  • Hands-on experience using Outlook, Word, Excel, and PowerPoint
  • Excellent employee relationship building skills with demonstrated conflict resolution skills
  • Must be approachable, polite and have an impeccable work ethic, supporting our culture
  • Possess the ability to work in a 12/6, 365-day environment
  • Possess the ability to thrive in a fast-paced, ever-changing environment

Education Requirements

  • BS Degree is required, Masters preferred
  • Minimum of 10 years management experience in a fulfillment/distribution/warehouse environment

This is not an environmentally controlled facility and one should consider their ability to work in heat and cold conditions for sustained periods of time

Job Title:

IT Systems Administrator

Reports directly to the Chief Information Officer

Job Location:

Mullins

 Position Overview:

IT Systems Administrator is responsible for performing a variety of complex professional and technical duties related to the installation and maintenance of the DMA’s computer network and communications hardware and software systems, including network and application servers, routers, LAN, phone systems, label printers, scanners, in addition to mainframe and PC workstations in our Mullins facility. The IT Systems Administrator will support custom WMS system and Sage 100, as well as support other general IT project assignments as required. IT Administrator is responsible for providing user support and guidance/training on the equipment use.

 

Responsibilities:

 

  • Maintain and make modifications to existing SQL and NETbased WMS System, improving efficiency and performance of the users as well as software.
  • Identify user needs and work to find efficient options and IT solutions.
  • Provide technical support for both hardware and software issues our users encounter
  • Manage the configuration and operation of client-based computer operating systems
  • Monitor the system daily and respond immediately to security or usability concerns
  • Respond to and resolve help desk requests
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes
  • Install and test computer-related equipment
  • Ensure design of network/systems allow for all components to work properly together.
  • Ensure network connectivity, throughout the company’s LAN/WAN infrastructure, is on par with technical considerations.
  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Perform network address assignment
  • Assign routing protocols and routing table configuration.
  • Assign configuration of authentication and authorization of directory services.
  • Analyze and isolate issues through root cause analysis.
  • Continually monitor network systems and make recommendations for future upgrades based on company needs.
  • Document, and communicate any observed violations of the company’s policies on appropriate use of the internet and/or third-party unapproved software applications on company equipment.
  • Ensure company-wide systems and data backups are in place and properly functioning.
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.
  • Maintain network facilities in individual machines, such as drivers and settings of personal computers, as well as printers.
  • Schedule and perform regular maintenance of servers, desktop computers, printers, routers, switches, label printers, scanners and phones.
  • Maintain a current asset list for all installed and/or issued technology and equipment by department and individual.

 

Qualifications:

 

  • Advanced level knowledge of Microsoft Office Suite including Excel, Word and Access.
  • Understanding and being able to perform following, but not limited to:
  • Mixed addresses
  • Nesting Calculations
  • Parameterization
  • Pivot Tables
  • VLOOKUP, HLOOKUP AND INDEX-MATCH as well as other formulas
  • Understanding and being able to perform following, but not limited to:
  • Creating database tables
  • Working with tables and database records
  • Modifying tables and fields
  • Creating forms
  • Creating reports
  • Creating and modifying queries
  • Using controls in reports and forms
  • Displaying and sharing data
  • Importing and exporting data
  • Advanced queries, including but not limited to:
  • Create a crosstab query
  • Creating a subquery
  • Saving a filter as a query
  • Creating action queries
  • Group data by using comparison operators
  • Create a multi-table query
  • Add calculated fields
  • Format fields within queries
  • Group data by using arithmetic and logical operators
  • Group and summarize data.
  • Understanding and being able to perform following, but not limited to:
  • Basic editing
  • Paragraph formatting
  • Creating tables
  • Working with themes, style sets, backgrounds, quick parts, and text boxes
  • Using illustrations and graphics
  • Experience presenting technical data and information to non-technical users.
  • Experience with NETObject-Oriented programming using Microsoft Visual Studio.
  • Extensive knowledge of SQL & Access, included but not limited to:
  • Reviewing query performance and optimizing code
  • Writing queries used for front-end applications (desktop applications)
  • Designing and coding database tables to store the application’s data
  • Data modeling to visualize database structure
  • Note: (If above is not applicable: Ability to learn quick as well as Light experience in writing SQL statements or using a graphical user interface tool that writes SQL statements can substitute)
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Understanding of security and data integrity controls and protocols.
  • Excellent communication skills.
  • Logic based problem analysis and problem-solving skills.
  • Attention to detail and accuracy with memory skills capable of recalling details of past events or conversations with vendors and/or customers.
  • Adaptability and capability to multi-task.
  • Self-starter capable of self-direction.
  • Excellent interpersonal skills.
  • Strong documentation skills.
  • Active listening skills.
  • Stress tolerance level high with ability to stay calm during tense situations.
  • Patience

 

Education and Experience:

 

  • Associates Degree in IT required, Bachelors preferred
  • Minimum of 4 years IT experience required

 

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