Careers

Open Positions for Loris, SC

Job Title: 

Demand & Supply Planner

Organizational Alignment:                                                                                                                        

Reports directly to Manager of Supply Chain & Logistics

Work Location:

Loris, SC

Position Overview:

Demand: Analyze historical sales data per product category and develop a forecast that supports the future sales requirements.

Supply: Optimize the balance of inventory across the Supply Chain network in line with target customer service levels, forecast accuracy and safety stock targets for the allocated portfolio of SKU’s for which she/he is accountable.

General Responsibilities:

Analyze historical sales data per product category and develop a forecast that supports the future sales requirements.  Optimize the balance of inventory across the Supply Chain network in line with target customer service levels, forecast accuracy and safety stock targets for the allocated portfolio of SKU’s for which she/he is accountable.

Qualifications:

  • Bachelor’s Degree; Preferably in Business, Math or Analytics
  • Basic experience with Microsoft Access
  • Advanced Excel skills (VLOOKUPS, PIVOT Tables, IF Statements, etc)
  • 2+ years Supply Chain experience
  • 1+ years Forecasting or Demand Planning experience; preferably with a large Retail customer
  • Problem solving
  • Analytical skills
  • Numerical Comprehension
  • Excellent organizational and time-management skills
  • Bilingual in Mandarin a plus; preferred but not required

Description

Position Overview:
The Director of Data Management is accountable for defining the strategy and automating a wide range of demand planning processes across multiple product lines and sales channels. Continuously monitor Demand Planning process adoption, execution and capability requirements ensuring that processes and systems are operated optimally and consistently across DMA (globally).
Responsibilities:
• Ensure data integrity within demand planning software and programs.

• Automate demand planning processes; devising systems and methods that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.

• Develop, automate and maintain monthly scorecard metrics across product lines.

• Ensure production schedule and China stock levels are optimized.

• Serve as custodian for the for Demand Planning process documentation, standard operating procedures. Training materials etc,

• Monitor and ensure the adoption/adherence and standardization of demand planning processes across business units, product lines, and customers.

• Ensure that each product line is regularly monitored using established methodology.

• Ensure that Demand Planners are engaged with Sales Team to understand customer projects or line additions that can impact future supply needs.

• Review Demand Planning forecasts data systems to ensure forecasts are accurate and reflective of future demand patterns.

• Liaison with other departments, cross-functional teams, and external stake-holders to develop and sustain data management systems.

 

Requirements

• B.S. Degree in Information Technology, Data Management or similar degree.

• 8-10 years’ experience automating and integrating supply chain, demand planning, operations and financial data

• Ability to operate and utilize Crystal along with Microsoft tools such as: PowerPoint and Excel

Other:

• Incumbent work hours/schedule and/or shift are subject to change based on business needs and Management discretion

• Other duties may be assigned as business necessitates

• Company has a “Zero Tolerance” policy regarding insubordination and/or refusal to carry out work as directed.  This can result in immediate separation of employment

• Complies with Dress Code of Business Casual Attire
Language Skills:

Ability to read and write in English.  Ability to effectively articulate and present information and respond to questions from Management in a professional manner.

Description

The Facility Human Resource & Safety Representative is responsible for leading and coordinating the human resource and safety functions across assigned business units. Primary duties include employee relations, attendance tracking, on-boarding new employees, processing weekly payroll, benefits administration, and ensuring company HR and safety programs, policies and practices are being adhered to.

  • Schedule and conduct new employee orientations to ensure employees gain an understanding of company work policies, benefit plans and enrollment provisions. Counsels employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefit decisions.
  • Log daily absenteeism in the Employee Database. Track attendance points notifying manager when corrective action is required.
  • Track and manage temporary employee total hours worked towards full-time and notify DC to ensure a smooth and timely transition from temporary to regular full-time.
  • Steward and administer PIT training program at assigned facilities in accordance with program processes and procedures.
  • Review/ audit and verify daily time punches correcting discrepancies.
  • Steward and administer hourly employee 90 day and annual review policies ensuring that performance reviews accurately reflect performance, are compliant, and completed timely.
  • Prepare employee counseling / corrective actions for site management to administer.
  • Conduct exit interviews to identify reasons for termination and ensure that necessary employment termination paperwork is completed.
  • Conduct required OSHA trainings such as blood born pathogens, fall protection, lock-out tag-out,etc.
  • Ensure that company communications are posted and up to date.
  • Assists in managing the annual employee insurance benefits open enrollment period.  Arranges for distribution of materials from carriers, assists with, communicating changes to employees and arranges for on-site representation by providers. May conduct or assist with employee presentations. Processes changes within set deadlines.
  • Assist with organizing employee appreciation programs, including birthday and employment anniversary recognitions, employee referrals, service and performance recognition awards, community outreach, and corporate functions.
  • Provides data to the Executive Administrative Assistant to maintain the current company organization charts, training/cross training grids for the managers to complete, and Employee Database to include onboarding, company property, terminations and absenteeism.
Requirements
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, employee relation, and HRIS systems.
  • Knowledge of federal labor laws, statues and acts
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of EHS compliance and regulatory requirements.
  • Requires effective oral and written communication skills and excellent interpersonal skills.

Education Requirements:

  • Bachelor’s degree in Human Resources or related degree
  • 2-5 years relevant experience in the HR field or any similar combination of education and experience.
About DMA:

Founded in 2008 by John Treece and Steve Bertling, DMA Sales, LLC (DMA) has quickly grown to become a trusted supplier to the North American Automotive Parts Aftermarket, serving the OES, big box retail, wholesale, and e-retail sales channels. DMA’s growth can be attributed to its proven ability to deliver high quality, cost effective product lines that address identified customer market needs.

DMA serves as the North American sales and operating arm for overseas manufacturing facilities and is responsible for sales, marketing, customer service, logistics, and, product development. DMA is headquartered in Tabor City, North Carolina with East and West Coast distribution facilities.

As a company, DMA prides itself on employing the best talent available. Each team member brings a unique skill set to the table and collectively should have a track record of accomplishing the most challenging of goals. As a leader in the markets we serve, DMA is well positioned for further explosive growth. We offer a fast paced “can-do” culture embodied by an entrepreneurial work environment where leaders can put their skills to work.

 

Organizational Alignment:

• Reports directly to the Chief Operating Officer / Chief Executive Officer

• Peer colleague to other senior functional heads

• Direct leadership to a reporting operations management team

• Indirect leadership to organizational support functions including Sales & Marketing, Product Management, Supply Chain Management, Finance, Customer Service, and IT.

 

Position Overview:

The DC Operations GM provides the leadership for the Nichols, SC Fulfillment Center Operations team. As the General Manager, you will be responsible for setting high standards and goals for the Operations team, ensuring that these standards and goals are achieved, while maintaining our core values and company culture. This role requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth Distribution Fulfillment Center. Excellent communication skills with all levels of the team’s members will be imperative. In this role you will directly oversee the execution of the daily operational functions and processes necessary to meet and exceed our customer’s order shipment expectations. Strategically, this role will continuously seek to identify opportunities for improvement in operational efficiencies.

This nearly 300,000ft² distribution fulfillment center will be the primary processing facility for several key OES and Big Box Retail customers. Functioning as the primary inbound import container receiving location, this DC will handle an estimated 70% of all inbound freight and an estimated 55% of this sales channel’s customer fulfillment demand. With company annual sales growth exceeding 70%, this site is expected to provide the space and handling capacity necessary to meet our tremendous growth opportunities.

 

Working Environment Includes:

High Product SKU counts, driving a mix of small parcel pick/pack/ship orders, combined with LTL and TL pallet quantity shipments.

The Company has seen explosive growth year over year for the past three years and expected to double its size again by 2019.

The workplace is a fast-paced high shipping volume operation requiring an extremely high level of organizational and multitasking capabilities.

The right individual must enjoy working in a data and metrics driven performance environment.

Requirements

 

 

General Responsibilities:

  • Provides leadership, direction, and management oversite for all direct reports.
  • Oversees day to day operations at the Fulfillment Center to attain maximum order processing efficiency in line with meeting customer shipping demands.
  • Oversees inbound product receiving, material handling, order prep functions, and the final order shipping scheduling. Able to run the operations at a level which meet customers’ needs, core values, culture, and established metrics.
  • Manages the site level facility budget, ensuring financial metrics are achieved. Expected to assist and participate with other company departmental functions while providing an operations perspective.
  • Responsible for preparing weekly, monthly, and quarterly KPI reporting for the appropriate executive leadership team.
  • Must have the ability to develop metrics, monitor KPI’s and put in place systems and processes to track real time operational performance.
  • Recommends policies and programs, which guide the organization in maintaining and improving its competitive position, culture, safety, and the profitability of the operation.
  • Ensures operations teams adhere to company policies and are administering HR practices in a fair and equitable manner
  • Provides coaching and counseling for managers and employees as required.
  • Establishes a consistent appraisal process for the operational staff.
  • Takes corrective action as necessary and on a timely basis and in accordance with company policy. Consults with Human Resources as appropriate to ensure legal compliance.
  • Ensures standards for product quality, equipment, and Team Member safety and performance are maintained at all times.
  • Embraces cost-effective technology that can maximize operational efficiencies.
  • Ensures safe and appropriate maintenance practices are in place and followed so that fixed asset’s live expectancies are preserved.
  • Keeps up to date on warehouse distribution best practices and information technology and recommends ideas to innovate and ensure continual improvement throughout the operation.
  • Creates and provides the leadership style that ensures a positive, efficient, safe work environment
  • Take appropriate actions that foster a union-free work environment
  • Other duties, as assigned

 

Qualifications:

  • Possesses the knowledge and concepts of a modern warehouse fulfillment operations.
  • Previous exposure with successfully running a DC operation of this size and scale.
  • Strong critical thinking and decision-making skills
  • Ability to identify opportunities to increase accuracy and optimize resources and develop/recommend/implement solutions.
  • Strong ability to manage through operational changes in process, environment and resources.
  • Demonstrated experience successfully managing small, large, and complex projects from beginning to end
  • Excellent oral and written communications skills
  • Must be detail-oriented with strong problem solving and negotiating skills
  • Have a proven track record of leadership with a customer focused mindset.
  • Statistical and analytical analysis knowledge
  • KPI and metrics driven mindset
  • Must be flexible with schedule as business needs require
  • Hands-on experience using Outlook, Word, Excel, and PowerPoint
  • Excellent employee relationship building skills with demonstrated conflict resolution skills
  • Must be approachable, polite and have an impeccable work ethic, supporting our culture
  • Possess the ability to work in a 12/6, 365-day environment
  • Possess the ability to thrive in a fast-paced, ever-changing environment

 

Education Requirements:

  • BS Degree is required, Masters preferred
  • Minimum of 10 years management experience in a fulfillment/distribution/warehouse environment

 

This is not an environmentally controlled facility and one should consider their ability to work in heat and cold conditions for sustained periods of time

Open Positions for Nichols, SC

Position Overview:

The DC Operations GM provides the leadership for the Tabor City, NC Fulfillment Center Operations team.  As the General Manager, you will be responsible for setting high standards and goals for the Operations team, ensuring that these standards and goals are achieved, while maintaining our core values and company culture.  This role requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth Distribution Fulfillment Center.  Excellent communication skills with all levels of the team’s members will be imperative. In this role you will directly oversee the execution of the daily operational functions and processes necessary to meet and exceed our customer’s order shipment expectations.  Strategically, this role will continuously seek to identify opportunities for improvement in operational efficiencies.

 

This nearly 300,000ft² distribution fulfillment center will be the primary processing facility for several key OES and Big Box Retail customers.  Functioning as the primary inbound import container receiving location, this DC will handle an estimated 70% of all inbound freight and an estimated 55% of this sales channel’s customer fulfillment demand.  With company annual sales growth exceeding 70%, this site is expected to provide the space and handling capacity necessary to meet our tremendous growth opportunities.
Working Environment Includes:

High Product SKU counts, driving a mix of small parcel pick/pack/ship orders, combined with LTL and TL pallet quantity shipments.

The Company has seen explosive growth year over year for the past three years and expected to double its size again by 2019.

The workplace is a fast-paced high shipping volume operation requiring an extremely high level of organizational and multi-tasking capabilities.

The right individual must enjoy working in a data and metrics driven performance environment.

 

General Responsibilities:

  • Provides leadership, direction, and management oversite for all direct reports.
  • Oversees day to day operations at the Fulfillment Center to attain maximum order processing efficiency in line with meeting customer shipping demands.
  • Oversees inbound product receiving, material handling, order prep functions, and the final order shipping scheduling.  Able to run the operations at a level which meet customers’ needs, core values, culture, and established metrics.
  • Manages the site level facility budget, ensuring financial metrics are achieved.  Expected to assist and participate with other company departmental functions while providing an operations perspective.
  • Responsible for preparing weekly, monthly, and quarterly KPI reporting for the appropriate executive leadership team.
  • Must have the ability to develop metrics, monitor KPI’s and put in place systems and processes to track real time operational performance.
  • Recommends policies and programs, which guide the organization in maintaining and improving its competitive position, culture, safety, and the profitability of the operation.
  • Ensures operations teams adhere to company policies and are administering HR practices in a fair and equitable manner
  • Provides coaching and counseling for managers and employees as required.
  • Establishes a consistent appraisal process for the operational staff.
  • Takes corrective action as necessary and on a timely basis and in accordance with company policy.  Consults with Human Resources as appropriate to ensure legal compliance.
  • Ensures standards for product quality, equipment, and Team Member safety and performance are maintained at all times.
  • Embraces cost-effective technology that can maximize operational efficiencies.
  • Ensures safe and appropriate maintenance practices are in place and followed so that fixed asset’s live expectancies are preserved.
  • Keeps up to date on warehouse distribution best practices and information technology and recommends ideas to innovate and ensure continual improvement throughout the operation.
  • Creates and provides the leadership style that ensures a positive, efficient, safe work environment
  • Take appropriate actions that foster a union-free work environment
  • Other duties, as assigned

Qualifications:

  • Possesses the knowledge and concepts of a modern warehouse fulfillment operations.
  • Previous exposure with successfully running a DC operation of this size and scale.
  • Strong critical thinking and decision-making skills
  • Ability to identify opportunities to increase accuracy and optimize resources and develop/recommend/implement solutions.
  • Strong ability to manage through operational changes in process, environment and resources.
  • Demonstrated experience successfully managing small, large, and complex projects from beginning to end
  • Excellent oral and written communications skills
  • Must be detail-oriented with strong problem solving and negotiating skills
  • Have a proven track record of leadership with a customer focused mindset.
  • Statistical and analytical analysis knowledge
  • KPI and metrics driven mindset
  • Must be flexible with schedule as business needs require
  • Hands-on experience using Outlook, Word, Excel, and PowerPoint
  • Excellent employee relationship building skills with demonstrated conflict resolution skills
  • Must be approachable, polite and have an impeccable work ethic, supporting our culture
  • Possess the ability to work in a 12/6, 365-day environment
  • Possess the ability to thrive in a fast-paced, ever-changing environment

Education Requirements:

  • BS Degree is required, Masters preferred
  • Minimum of 10 years management experience in a fulfillment/distribution/warehouse environment

This is not an environmentally controlled facility and one should consider their ability to work in heat and cold conditions for sustained periods of time

Open Positions for Tabor City, NC

DMA-panoramic-2

Open Positions for Mullins, SC

Building-2 (1)

Job Title: 

Order Picker

Organizational Alignment:

Reports directly to the day shift Supervisor

Position Overview:

The DC Fulfillment Center Warehouse Associate is responsible for performing various/different work tasks or duties in support of successfully processing customer orders correctly and on time.  Reports to specific Work Team Area Supervisor or overall Management within DC.

Responsibilities:

  • Performs Material Handling, including but not limited to: receiving, unloading, stocking shelves and performing inventory cycle counts), order picking, packing and shipping using modern and sophisticated distribution methods and work processes
  • Performs work outside of normal work area if requested
  • Performs work tasks in compliance with Standard Operating Procedures (SOP) while ensuring the work is done within the required performance metrics and to the expected level of quality
  • Will be expected to cross training activities that promotes a flexible work force capable of shifting to different work areas to meet the labor demands
  • Tracks and records daily work performance achievements within the Labor Tracker Metrics System
  • Participates in any training on continuous improvement initiatives guided towards achieving higher levels of efficiency
  • Observes and complies with company established rules and policies that ensure a safe and productive work environment for everyone
  • Maintains a clean and safe workplace by ensuring compliance standards are met and PPE is always adhered to
  • Operates all powered Industrial trucks and equipment in a manner that ensures the safety of the operator and that of others working in and around the same areas
  • Understands the importance of an acceptable attendance record and makes best efforts to limit their impacts and disruptions to the operations due to excessive absence and/or lateness
  • Perform additional duties/other work as assigned on a day to day basis
  • Work within a modern DC Fulfillment warehouse facility utilizing various styles and types of equipment and technology to ensure efficient, accurate and timely processing of customer orders
  • Will be utilizing a high level of automation and mechanized material handling equipment
  • Will adhere to the company standard of quality, safety and accuracy over speed

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations within ADA guidelines that do not cause Company excessive expenditure(s) may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to have manual dexterity and written, verbal & auditory skills.  The employee is regularly required to stand, walk and sit during the workday.  The employee is occasionally required to lift and/or move up to 50 pounds.  Any additional weight to be lifted should only be accomplished with assistance.  Specific vision abilities required by this job are close vision and distance vision.  The employee is expected to handle occasional high stress projects/situations as needed due to work to be accomplished, deadlines to meet, etc.  Employee must be able to accommodate the requirement of public transportation of any type, in role, to get to/from employment/other offices in a timely manner, as scheduled.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the daily work environment is usually moderate and could possibly change during the business day.

Education and/or Work/Skill Experience:

  • High school diploma or general education degree (GED)
  • Minimum one to three years direct Warehouse experience in a fast-paced Manufacturing or Distribution environment where small parcel and LTL/LT customer order processing occurs
  • Equivalent combination of education and experience
  • Computer and technology usage skills required
  • Familiarity with distribution software systems, highly preferred
  • Strong communication, both written and verbal with equally strong interpersonal skills require
  • Mechanical aptitude and a general understanding of automotive parts, a plus
  • Physical requirements – Significant standing, walking through the warehouse, and consistent lifting (up to 50 lbs.) of products is required. Use of carton knifes, taping equipment, automated strappers, pallet wrappers, carts, and various other small hand tools.

Description

Position Overview:

To assist the DC Operations Manager with the administration of the day-to-day operations of DMA’s Distribution Centers functions and duties. To carry out the responsibilities of setting and achieving the weekly work plans while ensuring our customer expectations are being successfully met.

 

Responsibilities:

This role is responsible for managing the following diverse operations within the Mullins DMA Distribution Center:

· Prepare the weekly operations work planning calendar in advance of the upcoming work week and review plan with the DC Operations Manager for sign off and agreement

· Responsible for ensuring that employees are working in compliance with the company’s Code of Conduct

· Take the appropriate steps to coach, council and discipline employee behaviors and work performance as required and directed in coordination with HR

· Challenge employees whose attendance record is unacceptable and counsel them to improve

· Communicate all employee conduct and performance issues with the DC Operations Manager and HR prior to taking specific actions with the employee

· Ensure that all new hire employees are receiving their 90-day performance reviews and that all regular full-time employees are receiving their annual review – on time

· Hold Team meetings with employees to communicate goals and objective as well as provide training in new SOP’s or related topics

·Responsible for the receipt of all Inbound container receiving

· Ensure the appropriate labor force needs have been determined and arranged to support the workload

· Ensure all supporting paperwork has been prepared in advance and the work area is organized and ready to begin the operation

· Ensure products are offloaded, organized, counted and placed into the proper storage locations for either restock and or overstock

· Verify all counts and any variances and communicate to the DC Operations Manager and other supporting functions if problems are noted

· Ensure all receiving SOP’s are being followed always

· Provide daily oversight of the outbound order Pulling/Packing/Shipping teams including planning for the appropriate staffing levels necessary to achieve the daily work plan across all customer sales channels

· Responsible for ensuring all SOP’s are being followed and that time metrics for each operation is being tracked and recorded. Most of shipments will be truck load and multi truck load and will require specialized packing and labeling standards

· Record and communicate any process exceptions or failures to the Operations Manager and all other appropriate departments in a timely manner

· Responsible for performing a root cause failure analysis and recommending necessary process improvements to Senior Management

· Responsible for implementing and maintaining employee cross training efforts to ensure a flexible and competent workforce is in place

· Ensure regular maintenance and safety checks on all operating equipment being used within the operation has been completed and recorded daily

· Ensure daily equipment safety checks are performed prior to equipment being put into operation.

· Maintain a PMI Log, according to operating SOP’s, on all equipment. Any issues should be immediately brought to the DC Operations Manager attention in a timely and proactive manner

· Ensure compliance with all Safety Code standards for tag out / lock out of equipment that is not in use or is awaiting service

· Ensure the monitoring of correct water levels in all electric forklift batteries

· Ensure all employees operating equipment have received the proper training and certifications prior to allowing them to operate any equipment within the facility

· Ensure all employees are follow safety procedures, such as the use of safety harnesses or seat belts, when operating equipment

· Ensure proper documentation, counseling and retraining in all instances where an employee has violated a safety policy

· Notify the HR department of any violations in safety compliances

· Maintain the cleanliness standards of the DC facility daily

· Set a housekeeping schedule for each area and assign responsibilities for keeping the area clean and free from dust, trash and debris

· Ensure that products are neatly stacked within the shelving and that boxes are regularly dusted

· Set a regular schedule to ensure the breakroom and restroom facilities are kept to an above average cleanliness level

· Set a regular schedule for running the floor sweeping and scrubbing machine to keep the dust down to a minimum

 

Requirements:

· A High School education with relevant experience and or any similar combination of education and experience

· Strong leadership, administrative, problem-solving, critical thinking and reasoning skills, strong communication skills, time management abilities, knowledge of office procedures

· Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy that includes proficiency in Email, Word and the use of Excel Spreadsheets, Sage 100 ERP System, UPS World Ship, FedEx Shipping Manager, Google Docs (Corporate Metric Reporting)

 

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

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